Terms of service

OVERVIEW

Welcome to Zubix! Throughout this platform, the terms "we," "us," and "our" refer to Zubix. Zubix owns and operates this online retail store and website, including all associated data, features, tools, content, products, and services, to provide our customers with a convenient and personalized shopping experience (collectively, the "Services"). Zubix is hosted on the Shopify platform, which provides the e-commerce technology required for us to provide these Services to you.

The following terms and conditions, together with any additional policies or guidelines linked to or referenced within this document (collectively, the "Terms of Service" or "Terms"), establish your rights and responsibilities when accessing or using our Services.

Please carefully review these Terms of Service before using our website, as they contain important information concerning your legal rights, disclaimers, and limitations of liability.

By visiting, browsing, interacting with, or purchasing from our website, you acknowledge and agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms of Service or our Privacy Policy, you must not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY

By accepting these Terms of Service, you confirm that you have reached the legal age of majority in your state, province, or territory of residence, and that you have authorized any minor dependents under your care to access and use these Services through devices that you own or control.

When using our Services, whether browsing our collection of suit jackets and suit pants or placing an order, you may be asked to provide certain personal and payment-related information, including your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the necessary authority to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. You may not sell, transfer, assign, or otherwise provide your store account to another party.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately present the appearance, colors, patterns, materials, and other characteristics of our suit jackets and suit pants on our online store. However, actual colors and visual details may vary depending on your device, display settings, screen calibration, and other factors.

We do not guarantee that the physical appearance, material texture, fit, or overall characteristics of any suit jackets, suit pants, or Services purchased will precisely match your personal expectations or every digital image displayed on your screen.

Product descriptions, material information, sizing specifications, availability, and prices may be changed at any time without prior notice at our sole discretion. We reserve the right to limit quantities, restrict sales, or discontinue any product or collection at any time for particular customers, geographic regions, or jurisdictions.

SECTION 3 - ORDERS AND ACCEPTANCE

Submitting an order through our website represents an offer to purchase the selected products. Zubix reserves the right to accept, restrict, or reject any purchase request at our discretion for any reason. An order will not be considered accepted until Zubix sends an official order confirmation. Full payment must be received and successfully processed before an order can be fulfilled. Please carefully review your cart and shipping information before completing your purchase, as cancellation may not be possible once an order has entered the fulfillment process.

If we modify, reject, or cancel an order, we will make reasonable efforts to contact you using the email address, phone number, or billing information supplied during checkout.

All purchases made through our website are subject to the applicable terms of our Return & Refund Policy.

You represent and warrant that products purchased from Zubix are intended only for personal or household use and are not being purchased for commercial distribution, unauthorized resale, or bulk export.

SECTION 4 - PRICING AND BILLING ACCURACY

Prices, promotional pricing, discounts, and special offers may change without prior notice. The amount charged for a product will be the price displayed when your order is completed, as reflected in your order confirmation. Unless expressly stated otherwise, listed prices do not include sales tax, shipping charges, customs duties, or import fees.

Prices shown on our website may differ from promotional pricing offered elsewhere or through third-party platforms. We may occasionally offer special promotions that are governed by terms separate from these Terms of Service. If promotional terms conflict with these Terms, the specific terms of that promotion will control.

You agree to provide and maintain accurate, complete, and current purchase, billing, and account information for all transactions made through our store. You agree to promptly update your account information, including your name, email address, payment card information, and expiration dates, so that we can process your orders and contact you when necessary.

You represent and warrant that: (i) all payment information you provide is accurate, current, and complete; (ii) you are legally authorized to use the payment method provided; (iii) charges submitted by you will be accepted by your payment provider; and (iv) you will pay all applicable charges at the stated amounts, including taxes, shipping costs, and handling fees.

SECTION 5 - SHIPPING AND DELIVERY TERMS

Zubix is not responsible for delays caused by shipping carriers or logistics providers. All delivery estimates and shipping timeframes are provided for informational purposes only and are not guaranteed. We are not responsible for carrier interruptions, severe weather, customs delays, or other circumstances beyond our reasonable control. Ownership, title, and risk of loss or damage transfer to you once the merchandise is delivered to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

Our website and Services, including but not limited to our logos, written content, software features, graphics, photographs, product images, suit designs displayed on the website, customer reviews, videos, page layouts, and trademarks, are owned by Zubix, its parent entities, or its licensors and are protected by United States and international intellectual property laws.

These Terms provide you with a limited, non-exclusive right to use our website for personal, non-commercial shopping purposes. You may not copy, distribute, modify, publish, download, store, transmit, or create derivative works from any website content, media, or text without our prior written authorization. Nothing in these Terms grants you ownership, a license, or any other right to use patents, copyrights, trademarks, or other intellectual property belonging to Zubix, Shopify, or third-party rights holders. Unauthorized use of our website materials may violate applicable copyright and trademark laws. All rights not expressly granted in these Terms remain reserved by Zubix.

The name "Zubix", together with its associated logos, graphics, taglines, and domain names, represents the protected branding of Zubix. You may not use or display these marks without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify Inc. Any other trademarks displayed on our website belong to their respective owners.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to optional software, widgets, applications, or tools operated by third parties over which we have no ownership, administrative control, or direct oversight.

You acknowledge that access to third-party tools is provided on an "as is" and "as available" basis without warranties, guarantees, conditions, or endorsements of any kind. Zubix assumes no liability arising from or related to your voluntary use of third-party tools.

Any use of third-party tools available through our website is entirely at your own risk. You should review the applicable terms and operating policies provided by the relevant third-party provider before using such services.

We may also introduce additional services, features, improvements, or resources in the future. Any new features or services introduced will automatically be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS AND RESOURCES

Our website may contain external content, embedded features, and links to websites operated independently by third parties. We are not responsible for reviewing, verifying, or evaluating the accuracy, security, or reliability of third-party websites or materials. If you leave our website to access an external site, you do so at your own risk.

Zubix accepts no responsibility or liability for any damage, loss, or negative experience resulting from your interaction with third-party websites or from purchases of products, services, or media provided by external businesses. We recommend reviewing the terms, conditions, and privacy policies of third parties before conducting any transaction with them. Questions, claims, or disputes concerning third-party products or services should be directed to the applicable third-party provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]

Zubix is powered by Shopify, which provides the hosting platform and e-commerce software that enables us to offer our Services. However, all purchases and sales completed through our website are conducted directly between you and Zubix. By accessing our website, you acknowledge and agree that Shopify is not responsible for transactions between you and Zubix, including any claims, damages, or injuries associated with products purchased through our store. You expressly release Shopify and its corporate affiliates from liabilities, claims, or losses arising from transactions between you and Zubix.

SECTION 10 - PRIVACY AND DATA PROTECTION

Personal information collected through our Services is handled according to our Privacy Policy, while certain technical information collected during browsing or checkout may be subject to Shopify's Privacy Policy. By using our store, you acknowledge that you have reviewed and understood these policies.

Because our online store is hosted by Shopify, Shopify collects and processes certain information to operate, secure, maintain, and improve its platform. Information you submit while shopping or completing checkout may be processed by and shared with Shopify and authorized third-party providers, which may operate in locations outside your state or country. Please review our Privacy Policy for additional information concerning privacy, data security, cookies, and related practices.

SECTION 11 - SUBMISSIONS AND USER FEEDBACK

If you submit, send, upload, or email suggestions, customer reviews, design ideas, feedback, creative concepts, photographs, or other materials (collectively, "Feedback"), you grant Zubix a perpetual, non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, edit, publish, translate, host, distribute, and display that content in any media for any lawful or commercial purpose. We retain the unrestricted right to use Feedback to operate, improve, promote, advertise, and develop our store.

You further represent that: (i) you own or otherwise possess all necessary rights to the Feedback you submit; (ii) you have disclosed any compensation or sponsorship associated with your submission; and (iii) your submission complies with these Terms. We are not required to keep Feedback confidential, compensate you for your ideas, or acknowledge or respond to submitted reviews.

We reserve the right, but are not obligated, to review, modify, or remove Feedback that we determine, in our sole discretion, to be unlawful, threatening, harassing, defamatory, abusive, explicit, obscene, infringing, or otherwise inconsistent with these Terms of Service.

You represent that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, or publicity rights. Your content must not contain malicious code, viruses, unlawful statements, or defamatory material. You may not use false email addresses, false identities, or falsely represent your affiliation with another person or organization. You remain solely responsible for the accuracy and truthfulness of your comments. Zubix assumes no responsibility or liability for content submitted by you or any other party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information displayed on our website may contain technical errors, typographical mistakes, or inaccuracies relating to suit jacket and suit pant descriptions, availability, sizing information, pricing, promotional offers, shipping charges, or delivery estimates. We reserve the right to correct errors or omissions and to update information or modify or cancel orders at any time without prior notice when information on our website is inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES OF THE SITE

You may access and use our website only for lawful shopping purposes. You are expressly prohibited from using our website or its content, directly or indirectly:

  • (a) for unlawful, illegal, or fraudulent purposes;

  • (b) to violate any applicable local, state, federal, or international law, regulation, or rule;

  • (c) to infringe or violate our intellectual property rights or the rights of others;

  • (d) to abuse, threaten, defame, intimidate, harass, or discriminate against any person or employee;

  • (e) to submit false, misleading, or deceptive information;

  • (f) to post or transmit content that violates these Terms;

  • (g) to send unauthorized advertising, spam, junk mail, chain letters, or commercial solicitations;

  • (h) to impersonate any individual, business, organization, or Zubix representative; or

  • (i) to engage in conduct that interferes with another person's ability to use our website or that may expose Zubix, Shopify, or our customers to liability or harm.

Additionally, you agree not to:

  • (a) transmit viruses, malware, or destructive code that could interfere with website operations;

  • (b) duplicate, scrape, copy, resell, or exploit any portion of our website or Services;

  • (c) collect, scrape, or harvest personal information belonging to other users;

  • (d) engage in spamming, phishing, pharming, pretexting, or similar activities;

  • (e) use automated scripts, spiders, web scrapers, data-mining tools, or AI agents to access or scrape our website; or

  • (f) bypass, disable, interfere with, or tamper with security systems, authentication measures, or access restrictions.

We reserve the right to terminate an account, cancel orders, or restrict access to our website immediately if you violate any prohibited-use provisions.

SECTION 14 - AGENTS AND AUTOMATED SYSTEMS

14.1 Application of Agent Terms

This section ("Agent Terms") applies whenever you employ, enable, authorize, or deploy an Agent to access, browse, or interact with our website. An "Agent" means any software, bot, script, or automated service that operates autonomously or semi-autonomously on behalf of any person or organization without continuous direct human supervision.

14.2 Identification Requirements

No Agent may access or interact with our Services unless it clearly identifies itself and complies with Section 14.4 at all times. An Agent must also stop interacting with our Services if we have specifically instructed it to do so.

14.3 Technical Controls

We reserve the right to implement technical measures designed to block, limit, restrict, or modify how automated Agents interact with our website.

14.4 Agent Operational Rules

Every Agent must:

  • (i) clearly identify its automated nature in all HTTP/HTTPS requests by including "Agent/[agent name]" within its user-agent request header;

  • (ii) not conceal or disguise automated activity through human-behavior simulation or CAPTCHA-bypass methods;

  • (iii) provide truthful identification information when requested by our website security systems; and

  • (iv) never bypass, circumvent, manipulate, or interfere with technical measures designed to limit or control automated access.

SECTION 15 - TERMINATION OF AGREEMENT

We reserve the right to terminate these Terms or suspend your access to our website at our sole discretion and at any time without prior notice. You remain responsible for any outstanding monetary obligations incurred before termination.

The rights and obligations contained in the following sections will continue after termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

All content and information provided through our website is intended for general retail and informational purposes. We do not guarantee that all information displayed is complete, completely accurate, or suitable for every purpose. Any reliance on information presented through our store is undertaken at your own risk. We disclaim responsibility for losses or claims resulting from reliance on website materials by customers, visitors, or third parties.

EXCEPT AS EXPRESSLY STATED BY ZUBIX, OUR SERVICES AND ALL APPAREL PRODUCTS OFFERED THROUGH OUR STORE ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT ACCESS TO OUR SERVICES WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR FREE FROM ERRORS. CERTAIN JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME PORTIONS OF THIS DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ZUBIX, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS—NOR SHOPIFY OR ITS AFFILIATES—BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS OR CORRUPTION, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, RESULTING FROM YOUR USE OF OUR SERVICES OR PRODUCTS PURCHASED FROM US, OR FROM ANY OTHER CLAIM CONNECTED TO YOUR USE OF OUR STORE, INCLUDING TYPOGRAPHICAL ERRORS, OMISSIONS, OR ANY LOSS OR DAMAGE ARISING FROM YOUR INTERACTION WITH OUR WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zubix, Shopify, and our parent companies, subsidiaries, affiliates, partners, officers, managers, agents, contractors, licensors, and service providers from claims, liabilities, damages, expenses, and legal fees asserted by any third party arising from or related to: (1) your violation of these Terms of Service or any referenced policy; (2) your violation of applicable law or the rights of a third party; or (3) your misuse of our Services.

We will provide notice of any claim subject to indemnification, although a delay in providing notice will not release you from your obligations unless the delay materially prejudices you. We reserve the right to assume exclusive control and defense of any indemnified matter at your expense, but will not settle any matter that requires non-monetary obligations from you without your consent. You agree to cooperate fully in defending such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision will remain enforceable to the maximum extent permitted by applicable law. Any unenforceable portion will be removed or limited without affecting the validity or enforceability of the remaining provisions.

SECTION 20 - ENTIRE AGREEMENT & WAIVER

Our failure to enforce or exercise any right or provision contained in these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or rules posted on our website, constitute the complete agreement and understanding between you and Zubix concerning your use of our Services. They replace all prior or contemporaneous written or verbal agreements, proposals, and communications between us, including previous versions of these Terms.

Any uncertainty in interpreting these Terms will not automatically be interpreted against the party responsible for drafting them.

SECTION 21 - ASSIGNMENT OF RIGHTS

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written authorization. Any unauthorized attempt to do so will be void. Zubix retains the right to assign, transfer, or delegate these Terms and our business obligations at any time without notice or customer consent.

SECTION 22 - GOVERNING LAW AND JURISDICTION

These Terms of Service, together with any separate sales agreements under which we provide our Services, shall be governed by and interpreted in accordance with the laws of the State of California and applicable United States federal laws. You and Zubix agree to submit to the personal jurisdiction and venue of the state and federal courts located in the applicable county in California for the resolution of legal disputes arising from these Terms or your use of our Services.

SECTION 23 - SECTION HEADINGS

The headings used throughout these Terms of Service are included solely for convenience and readability. They do not limit, define, or otherwise affect the interpretation or meaning of any provision contained within these Terms.

SECTION 24 - AMENDMENTS TO TERMS OF SERVICE

You may review the most current version of our Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to modify, update, or replace any portion of these Terms of Service by publishing revisions on our website. You are responsible for checking our website periodically for changes. Where required by law, we will provide notice of material changes, and updates will become effective on the date they are published. Your continued use of our website or purchases after updated Terms are posted constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions or inquiries concerning these Terms of Service should be directed to us at zubix.justin@hotmail.com.

Our official business contact information is:

  • Store Name: Zubix

  • Website: Zubix.shop

  • Customer Support Email: zubix.justin@hotmail.com

  • Phone Number: (559) 582-0927

  • Physical Business Address: 31171 Hacienda Rd, Visalia, CA 93292, United States